Privacy Policy

Statement of Privacy Policy

Tire Outlet Direct, LLC, a Florida limited liability company ("Tire Outlet") is committed to the privacy of customer information gathered in retail stores, mobile applications, and online through Tire Outlet has created this Statement of privacy policy (this "Statement") in order to demonstrate Tire Outlet's firm commitment to the privacy of both the customer's information as well as Tire Outlet's own information. This Statement discloses Tire Outlet's information gathering and dissemination practices for the Tire Outlet website (the "Website").

By using the Website, you agree to the collection, use, and information sharing practices described in this statement. Amendments to this Statement will be posted at this URL and will be effective when posted. Your continued use of the Website after the amendments are posted constitutes your agreement to such changes. Please read this Statement carefully and check back regularly for any amendments.

Information Collected

Tire Outlet collects personally identifiable information that you voluntarily submit to Tire Outlet, such as information you provide on an order form for tires, wheels, or services, or when you communicate with Tire Outlet on the Website, such as through a live chat. The type of information includes, but is not limited to: your contact information (e.g., physical addresses, phone numbers, and email addresses) and financial information (e.g., account numbers). Information about your vehicle(s) may also be collected. Tire Outlet may also collect information from you when you agree to participate in surveys or provide other feedback to Tire Outlet on the Website. Tire Outlet may combine personally identifiable information collected on the Website with other information that Tire Outlet collects in stores, when you call or email Tire Outlet, communicate with Tire Outlet through social media, or from other data sources.

Tire Outlet also collect non-personally identifiable information about you in a number of ways. Tire Outlet's methods of information collection include tracking your Website activities through your computer settings or most-recently visited URL. Tire Outlet may also ask you to provide certain non-personally identifiable information about yourself, such as your age, household income, buying preferences, etc.

Use of Personal Information

Tire Outlet uses your personal information to conduct business, including processing transactions; responding to and fulfilling your requests; for marketing efforts, such as to send you marketing communications that Tire Outlet believes may be of interest to you; for analysis and development of new products and services; to improve the Website; for Tire Outlet's legitimate business purposes permitted under the law; and for any other purpose to which you consent.

Use of Non-Personal Information

Tire Outlet uses the customer's non-personal information to help diagnose problems with Tire Outlet's server, and to administer the Website. The IP address is also used to gather broad demographic information.

Use of Cookies and Web Beacons

When you view the Website, Tire Outlet might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on the Website. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. They are designed to help you navigate the Website as easily as possible.

Tire Outlet uses various third-party advertising technology sources to display ads to customers. In the course of displaying Tire Outlet's advertisements to you, a unique third-party cookie may be placed or recognized on your browser. In addition, Tire Outlet uses web beacons to help manage Tire Outlet's online advertising. These web beacons enable Tire Outlet's ad server to recognize a browser's cookie when a browser visits the Website and to learn which ads bring users to the Website.

One such third-party service that Tire Outlet utilizes is Google Analytics. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the Website, the cookie cannot be used by anyone but Google. You can learn more about Google’s privacy practices, or adjust your ad settings, by visiting their website at

Tire Outlet, and Tire Outlet's service providers, use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with Tire Outlet through your computer, tablet or mobile device. This information includes but is not limited to: the pages you visit on the Website or Tire Outlet's mobile application; the web address from which you came; the type of browser/device/hardware you are using; purchase information and checkout process; search terms; and Internet Protocol-based geographic location. All this helps Tire Outlet to recognize you, customize your experience on the Website and make Tire Outlet's marketing messages more relevant. These cookies, web beacons, and other tracking technologies used on the Website may track users over time and across third-party websites and services.

Tire Outlet may connect information collected automatically with information Tire Outlet already has about you in order to identify you as a Tire Outlet guest. If Tire Outlet is able to identify you as a guest, Tire Outlet may, for example, link your activity on the Website to your activity in a Tire Outlet store or on one of Tire Outlet's mobile applications. This allows Tire Outlet to provide you with a personalized experience regardless of how you interact with Tire Outlet – online, in store, mobile, etc.

In order to provide the best guest experience possible, Tire Outlet also uses automated information collection technologies for reporting and analytics purposes. Tire Outlet examines metrics such as how you are shopping on the Website, in Tire Outlet stores, and on Tire Outlet's mobile applications, the performance of Tire Outlet's marketing efforts, and your response to those marketing efforts.  The Website does not respond to Internet browser Do Not Track signals.

Information Sharing

Tire Outlet may share your personal information with third parties, such as social media services that Tire Outlet partners with; with anyone to whom you expressly consent; with law enforcement or other entities subject to legal requirements; to protect Tire Outlet's rights or the rights or safety of others; with manufacturers for recall and other safety purposes; and as otherwise may be required by law or governmental regulation. Tire Outlet may also share aggregated data about Tire Outlet's customers, in a non-personally identifiable form, to non-affiliated companies for certain purposes, such as market research, safety, data modeling, and analytics.

Tire Outlet also shares personal information with Tire Outlet's third party service providers. Tire Outlet requires that Tire Outlet's service providers only use shared personal information to perform the services requested by Tire Outlet in accordance with this Statement and that the service providers have adequate security measures in place to protect any of your shared personal information.

In the event that Tire Outlet enters into a corporate transaction, such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Tire Outlet's business, assets or membership interests (including in connection with any bankruptcy or similar proceedings), Tire Outlet may transfer personal information that Tire Outlet has collected to the relevant third party.

Affiliate Website's Privacy Policies

The Synchrony Car Care credit application form is managed and maintained by Synchrony Financial. Any and all data collected by Synchrony Financial is governed by the privacy policy of Synchrony Financial and not Tire Outlet. Synchrony Bank’s Privacy Policy

Tire Outlet's eBay sales are managed by Any and all data collected from these orders will be governed by the privacy policies of and not Tire Outlet. eBay Privacy Policy

Other Websites and Links

The Website contains links and references to other websites, including social media, but Tire Outlet is in no way responsible for the privacy practices, security measures, or the content of such other websites.


The Website utilizes reasonable security measures and technologies to prevent the loss, misuse, or alteration of the information under Tire Outlet's control. Although Tire Outlet is committed to protecting the privacy of your information, please do your part to protect your information by keeping your software patched, using updated anti-virus or anti-malware software, using personal firewalls, and an updated unique complex password.

Choice and Opt Out

You may opt-out of receiving communications from Tire Outlet's partners and from Tire Outlet by sending an email to with “Opt Out” in the subject line.

Children’s Privacy

The Website is not intended for persons under the age of 18 years. Tire Outlet does not knowingly collect, maintain, or use personal information from children under the age of 13. If Tire Outlet becomes aware that a child under the age of 13 has submitted personal information to Tire Outlet through the Website, Tire Outlet will immediately delete such information.

Contacting Tire Outlet's Administrators

If you have any questions about this Statement, the practices of the Website, or your dealings with the Website, you may contact Tire Outlet at:

Consumer Affairs

Tire Outlet

1302-B Eastport Rd.

Jacksonville, Florida 32218

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